The warehouses will handle pick, pack and ship, while eBay handles customer service. Sellers can manage their inventory through the Seller Hub.

EBay on Monday unveiled another round of changes to its online marketplace, designed to help turn around slipping sales as consumers have turned to sites with higher levels of customer service.

Instead, eBay will make available on its Web site a form that visitors can fill out to complain. The company has made no formal announcement. Consumers also complain that to get onto the complaint ...

The online auction giant changes the personalized settings on roughly 6 million customer accounts, and some irate consumers begin receiving unsolicited marketing calls.

E-commerce platform eBay Inc EBAY is bringing customer service closer to home. New US Jobs Created The online auction site announced Thursday that it's debuting a new work-from-home program, eBay ...

Ebay, trying their best, sent me an email to rate the product. Question is, am I rating the game (sorry), or the peeps I bought it from (great). 15 minutes in the ebay "customer service" hell ...

Taking a shot at Amazon’s leading position, eBay will launch a fulfillment program next year targeting high-volume sellers and tapping a network of partners to provide end-to-end services including ...

EBay Enterprise, once a business unit of eBay, has completed its merger with global e-Commerce company Innotrac to form a new privately held company named Radial. Radial, primarily composed of former ...