Empowered consumers fuel the age of the customer, but they now have more ... While 21% of US online adults in 2013 frequently read detailed peer reviews before making a purchase decision, ...

Empowered Consumers are five times more likely to write a product or service review than the non-Empowered Consumers, so companies that cannot meet the Empowered Consumer’s expectations may ...

Evolving Behaviors Of The Empowered Consumer - 08/11/2016. Subscribe to your choice of industry specific newsletters, save $100 on conferences, search member directories, comment on stories and more.