Once you find the ideal customer relationship management (CRM) tool, training is essential. In fact, the way you train your team to use the platform can make or break your experience. By being ...

The real challenge of CRM success isn't choosing the right system, but ensuring your team is trained and supported for ...

Automation tools can improve efficiency at every stage of the sales pipeline. Monday CRM makes automation easy.

In today’s hectic business environment, staying connected to customers has become more critical. Automating customer engagement merely allows businesses to build better and stronger relationships ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...

Salesforce is the go-to CRM for many small businesses and for good reason. The platform can't be beaten on its strong combination of ease-of-use, pricing, and extensive range of tools and features.

We crowned Zoho the best CRM for small businesses overall in our latest round of testing and research. Based on our first-hand testing, here are five super-easy-to-use CRMs that will help you ...

The CRM is largely known for its robust analytics tools, and the custom dashboards functionality is clearly the reason why. It’s easy to use, while providing a wealth of reporting options for ...

The debate between on-premise CRM vs cloud CRM solutions often centers on cost, scalability, security, and flexibility. To ...

Our team of writers and researchers review CRM software by rating each product against the key features businesses care about: ease of use; value for money; the ability to scale, plus the depth of ...