Today ServiceNow launched ServiceNow Communities, a new major application in its Customer Service Management solution.

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI-powered solution for customer service and support in the contact center ...

The ServiceNow implementation will involve multiple phases, beginning with internal IT incident management and ultimately customer-facing service ordering through the customer portal.

ServiceNow today announced that Telia Company, a multinational telecommunications company and mobile network operator, will standardize its service operations on the Now Platform. Telia Company ...

SANTA CLARA, Calif.& PROVO, Utah---- Qualtrics and ServiceNow announced today a new app to help improve employee and customer service experiences. Qualtrics and ServiceNow also released new ...

At its recent Knowledge 2024 event, ServiceNow discussed its vision for digital transformation as it aims to expand across more functions within customer organizations.

SANTA CLARA, Calif., January 15, 2025--ServiceNow Named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center ...

ServiceNow created an integrated software model that led to some of the most amazing customer growth stories. Click here for our investment thesis on NOW stock.