Email has been central to the success of e-commerce by giving retailers a reliable, low-cost, and instantaneous ...

AI is more than a defensive tool — it’s a strategic asset that reshapes how organizations think about data governance, ...

AI can dramatically enhance CX, but it’s best to proceed methodically with AI CX initiatives. Brands and retailers that take ...

Gen Z evaluates brands holistically. This means your packaging, carbon footprint, and return policy are all part of the ...

Prime Day 2025 didn’t just give us big traffic and sales figures. It gave us a mirror. One that reflects a more thoughtful, ...

Scattered Spider is a financially motivated cybercriminal group that emerged around 2022, comprising mostly native English ...

If your prices shift and your communication doesn’t, you risk looking evasive or, worse, deceitful. Labeling tariffs plainly ...

Kroger will lay off nearly 1,000 corporate employees as part of structural changes to its administrative teams across the U.S ...

For fast-moving consumer goods (FMCG) brands, digital saturation is a constant. Every scroll, swipe and stream competes with ...

Claire's is set to close more than 290 stores as part of its bankruptcy process, reports USA Today. It filed for bankruptcy ...

Today’s fast-paced retail landscape demands that retailers identify opportunities to make inventory management and oversight ...

Foot Locker shareholders voted to approve the footwear and apparel retailer’s acquisition by Dick’s Sporting Goods, which was ...