Patients are complaining about the NHS more than ever, official figures revealed today. More than 225,000 written grievances were penned about England's ailing health service in 2021/22.

The Conservatives and Labour have allowed resentment to fester in the biggest part of the UK – and the only region not to have its own parliament.

District nurses are to hold a protest outside the offices of NHS Greater Glasgow and Clyde as they call for better pay. The ...

GLASGOW. JB Russell House, Gartnavel Campus, 1055 Great Western Road, Glasgow, G12 0XH District nurses in Glasgow rally over ...

Fewer than one in patients who experience poor NHS care bother making a formal complaint because they have 'no confidence' in the grievances procedure, according to a study. The report by ...

A fundamental change in the NHS complaints process is needed. The current response is “complaint first, complainant second”, ignoring the human element behind the written complaint. The first action ...

Gemma Brown identifies the key points to enable NHS employers to make the most of bad situations. Dealing with misconduct, poor performance and grievances in the workplace can be time consuming and ...