Patients are complaining about the NHS more than ever, official figures revealed today. More than 225,000 written grievances were penned about England's ailing health service in 2021/22.

District nurses are to hold a protest outside the offices of NHS Greater Glasgow and Clyde as they call for better pay. The ...

Fewer than one in patients who experience poor NHS care bother making a formal complaint because they have 'no confidence' in the grievances procedure, according to a study. The report by ...

A fundamental change in the NHS complaints process is needed. The current response is “complaint first, complainant second”, ignoring the human element behind the written complaint. The first action ...

District nurses in Glasgow say they are doing the work of GPs without the additional pay - and they are willing to walk.

Gemma Brown identifies the key points to enable NHS employers to make the most of bad situations. Dealing with misconduct, poor performance and grievances in the workplace can be time consuming and ...

GLASGOW. JB Russell House, Gartnavel Campus, 1055 Great Western Road, Glasgow, G12 0XH District nurses in Glasgow rally over ...