Big Data, Bold Visions. The majority of the companies on the CRN 2025 Big Data 100 are either major IT vendors like Amazon ...

Gone are the days when you had to know how to code in order to build an app.No-code platforms are software solutions that ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

Consumers increasingly see prompt, personalized customer support as the norm, and will likely move on to the next brand if ...

Contractor loyalty programs differentiate companies in crowded markets. In this sponsored article, ITA Group and Channel ...

As businesses scale, it’s easy to lose sight of the core mission and reduce your focus on customers’ challenges.

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Sadly, my experience confirms it. If you’re considering USAA, be warned: their customer service and claims handling have deteriorated significantly. I am at my limit with this company.

The California Consumer Privact Act (CCPA), effective January 1, 2020, enhances privacy rights and consumer protections of California residents. Follow this channel for latest guidance and updates ...

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SkyPort - Flight and Customer Management System: A Java-Swing-based desktop solution for secure airline operations, real-time flight booking, and customer management integrated with MySQL.