A large family faced a bait and switch scam with their Vrbo vacation rental in London. Here's what Consumer Rescue's ...

Read about a fake job scam that drained a victim's bank account. Educate yourself on how to avoid falling for cons.

Discover the shocking story of how UPS destroyed a couple's $1,850 mammoth tusk fossil and denied their insurance claim.

On their recent Alaskan adventure, a Tennessee couple spent $1,850 on an engraved mammoth tusk to commemorate the trip. But by the time United Parcel Service delivered the delicate artwork to their ...

Ron Samborsky and his family were on their way to Europe to board Norwegian Cruise Line’s Breakaway… until they weren’t. After American Airlines canceled their flight and offered no replacement until ...

At times, readers and even search engines have mistakenly described Consumer Rescue as a nonprofit. Because we help people at no cost, it’s an understandable assumption — but it’s not correct. I have ...

Ron Samborsky and his family were on their way to Europe to board Norwegian Cruise Line’s Breakaway… until they weren’t. After American Airlines canceled their flight and offered no replacement until ...

Would a car rental company permanently ban a customer and offer no way back – ever? Joseph H. learned firsthand that when Hertz tells you it will never rent to you again, it means forever. The former ...

I booked a vacation rental through Airbnb in Las Vegas and paid $1,464 for a three-day weekend. Upon arrival, I found the property filthy and totally unacceptable. The furniture was heavily stained ...

A Florida couple missed their much-anticipated Princess cruise after a flight delay caused them to miss their connection to Australia. However, that’s not the worst part of this story – not by a long ...

Scammers are swooping in to take advantage of distressed airline passengers at an alarming rate. Here’s what happened when one traveler accidentally dialed into a fake British Airways call center – ...