District nurses are to hold a protest outside the offices of NHS Greater Glasgow and Clyde as they call for better pay. The ...

Patients are complaining about the NHS more than ever, official figures revealed today. More than 225,000 written grievances were penned about England's ailing health service in 2021/22.

Gemma Brown identifies the key points to enable NHS employers to make the most of bad situations. Dealing with misconduct, poor performance and grievances in the workplace can be time consuming and ...

Fewer than one in patients who experience poor NHS care bother making a formal complaint because they have 'no confidence' in the grievances procedure, according to a study. The report by ...

Rehabilitation support workers who are taking on "increasingly complex" tasks have gathered more than 1,800 signatures in support of a pay rise. Unison said staff at Kendray Hospital in Barnsley had ...

NHS chiefs have defended salaries of £100,000-plus for top management posts, saying they are necessary to attract the right calibre of candidate.

A fundamental change in the NHS complaints process is needed. The current response is “complaint first, complainant second”, ignoring the human element behind the written complaint. The first action ...