The customer is king – a much quoted business mantra coined by Harry Gordon Selfridge a century ago -- is more of a hollow ...

Agencies have a significant blind spot: a narrow focus on external users, with insufficient attention paid to the internal ...

• Customer Service And Interactions: An AI bot marketplace can allow customers to self-select automation solutions, reducing the need for lengthy pre-sales selection processes. It can also automate ...

Going paperless isn't just about ditching printers and file cabinets. It's about rethinking government from the ground up to ...

However sophisticated your AI deployment may be, you still have to get the logistics fundamentals right: You have to deliver ...

Drive embraces sustainability through EV-friendly incentives and expanding its peer-to-peer model into intercity rides, ...

While a majority of state and local government respondents to the newly released study Google commissioned with GovExec ...

As the ratio of contributors to beneficiaries’ changes, maintaining the quality-of-care Americans expect will require significant innovation in both funding mechanisms and care delivery models.

In 2025, pharmacy leaders are grappling with a billion-dollar question: how to deliver high-quality, patient-centered care amid financial strain, policy uncertainty, and rapid technological change.

Discover how African American families are navigating asthma care amid alarming health disparities, with actionable ...

In the gray language of the federal bureaucracy, the funding that mattered most was from the Teaching Health Centers Graduate ...

The Yukon Coroner’s Service has investigated 20 deaths since February 2020 at the two facilities in the Yukon capital that ...