Oct 8, 2024 · The Gist. What is a Content Management System? Return to the roots, so that you don't wander off in pursuit of shiny digital objects. Modern CMS features. Top features include sophisticated, user ...

Customer Contact Week (CCW) 2025 will take place from June 9-12, 2025, at the Caesars Forum in Las Vegas.The event brings together leaders in contact center operations and customer experience (CX ...

MediaFire.com is a privately-held company providing tools for sharing large files over e-mail and FTP. It is engaged in developing and support of MediaFire cloud storage service for file and image ...

Jan 13, 2025 · 2025 is poised to be a pivotal year for marketing technology (martech). As brands navigate a growing ecosystem with over 11,000 tools, six trends stand out: AI-driven hyper-personalization ...

Jan 2, 2025 · View all. Chad: As brands get their internal data cleaned up, customer-centric metrics like lifetime value will become much more widely used and change the email strategies brands use ...

The CX Summit 2025 - Global Digital Client Journey Transformation & Customer Experience - will take place from May 7-8, 2025, in Boston. This summit gathers industry leaders, decision-makers, and ...

Nov 4, 2024 · The Gist. Apple's vulnerability. Trump’s tariffs could heavily impact Apple, pressuring the company to move more production to the U.S. Semiconductor resilience.

Dec 9, 2024 · The Gist. Transparency drives loyalty. Consumers expect transparency in pricing, data usage and sustainability. Trust is a key driver of loyalty across industries.

ServiceNow's Knowledge 2025 conference is scheduled for May 6 to May 8, 2025, at The Venetian Resort in Las Vegas.This annual event brings together professionals to explore advancements in digital ...

Nov 7, 2024 · The Gist. Effective contact center workforce management is essential.Balancing forecasting, scheduling, and performance ensures customer inquiries are handled efficiently.